Understanding Body Language


Some experts believe that body language accounts for over 90% of the communication in a conversation. Body language is the reason why selling face-to-face has a huge advantage over selling by phone. Our body language will give others an impression of ourselves or show our emotions. Body language is an important aspect in any successful business.


This introductory course will get you off the ground and set you thinking about many aspects of your working life and your interactions with others.